There are many issues for an employer to consider when dealing with a grieving employee in the workplace these include workplace performance, productivity and efficiency and interpersonal dynamics. These can all have a financial impact for the employer.
Perhaps more important than the financial aspect - is the need for us all to recognise our obligation as co-workers, managers and supervisors. In today’s fast paced high pressure society many of us spend as much time at work as we do at home with our families. Our role is to provide support, compassion and to recognise the individual’s grief. In this way we assist our friend and colleague to deal with their loss.
An understanding of the normal grief response is important for all managers, supervisors and co-workers. Individuals dealing with grief may be subject to irritability, frustration, difficulty in making decisions, mood swings.
These are some guidelines to assist managers and co-workers.
- Make contact as soon as possible.
- Ask how the bereaved worker is doing and listen to the answer.
- Handle the situation in a sensitive, straight forward manner.
- Ask about specific and meaningful ways to help.
- Respect confidentiality.
- Be prepared to accept less than the best for a time.
- Provide some flexibility in work hours.
- Be patient.
- Acknowledge a death with a note or flowers.
- Have a workplace representative present at the funeral to convey condolence.
- If the grieving person does not seem to be coping it might be appropriate to seek consultation or refer for counselling.